Expert support from anywhere
With a dispersed team across multiple countries, the way utility workers need to communicate has changed. They now need remote support to stay current with the latest information, assets and repair procedures.
Even the most inexperienced field workers can work like a seasoned pro using the power of SimplyVideo and an Assisted Reality (aR) device. They can playback training videos, take images, record their own video, and refer to manuals and guidance – all through our platform.
Revolutionise the way you work
With the low number of employees in the industry, assessing technicians in the field may not have sufficient training. This could lead to mistakes and time dedicated to rectifying those mistakes.
Using our platform, you can have a dedicated remote mentor to reduce errors which will ultimately decrease the costs of labour and travel. Remote mentors can also create digital documentation for workers to reference using their headset or smartglasses, keeping their hands free.
Connect with customers
Due to the falling number of expert technicians, it means that companies will have less workers travelling offshore. This will compound delays in communication with support staff located inland.
With SimplyVideo, workers can access critical information through their wearable Assisted Reality (aR) device, allowing them a hands-free solution that will only increase efficiency and decision-making.